The trust of our clients is important to LPKS Ladzeres Grauds, hereinafter referred to as LPKS Ladzeres Grauds. Our goal is that our customers feel safe when providing us with their personal data. We ensure the protection of personal data in our daily work. LPKS Ladzeres Grauds takes care of the privacy and protection of personal data of its clients, respecting the clients' right to lawful data processing in accordance with Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, hereinafter referred to as the Regulation, as well as other laws and regulations in force in the Republic of Latvia, binding instructions and regulations issued by the authorities responsible for privacy and data processing.

This privacy policy informs and explains how LPKS Ladzeres Grauds takes care of and protects the personal data of its customers that comes into its possession, explains how and for what purposes customer data is processed, and provides information about the rights and obligations of our customers.

We have made our privacy policy as simple as possible, but please familiarise yourself with these terms first:

• data subject: a natural person who can be identified, directly or indirectly;
• personal data: any information directly or indirectly relating to a natural person;
• Services: any type of services and goods offered and provided by LPKS Ladzeres Grauds online or in person;
• processing of personal data: any operation performed on personal data, including collection, recording, input, storage, use, transfer, blocking or erasure;
• controller: a natural or legal person, public or local authority which, alone or jointly with others, determines the purposes and means of the processing of personal data and is responsible for the processing of personal data in accordance with the Personal Data Protection Act.

Manager and contact details

The controller of the personal data processing is LPKS Ladzeres Grauds (single registration number 46103003118, legal address: Ladzere, Vandzenes pag.

The contact details of LPKS Ladzeres Grauds in matters related to the processing of personal data are: info@kanepex.com. You can ask questions about the processing of personal data using the contact details below or by contacting the registered office of LPKS Ladzeres Grauds. You can make a request about your rights by:

• in writing in person, by prior appointment, by calling +371 22065480, +371 22065483 and presenting an identity document at the office of LPKS Ladzere Grauds in Ladzere, Vandzenes par., Talsi nov;
• by email, signed with a secure electronic signature.

Applicability

The Privacy Policy applies to all data processing, regardless of the type or medium in which our customers submit their personal data (on the website www.kanepex.com, by email or on paper at our offices). The Privacy Policy applies to the protection of privacy and personal data of: natural persons - customers, service users, online shoppers.

How do we obtain personal data?

We may receive personal data in different ways and the information we obtain about an individual depends on the content of the transaction and the service chosen and used, including:

• by applying for and using the services of LPKS Ladzeres Grauds;
• when shopping online;
• signing up for newsletters and workshops;
• by sending information or making an application to deal with a specific question or request;
• in the framework of any mutual cooperation, for example, by participating in events organised or activities supported by LPKS Ladzeres Grauds, during which photographs or video may be taken, as previously informed, by contacting LPKS Ladzeres Grauds through our information channels, including social networks;
• When you visit the LPKS Ladzeres Grauds website, we may use cookies, which we will inform you about during your visit to the website (more information about cookies is available in section 10 of this policy);
• applying for and taking part in research

What personal data do we collect and for what purposes is personal data processed?

Depending on the service or cooperation used, we collect the following data:

• basic data or personal/client identification data: name, surname, date of birth;
• data relating to the relationship with the customer or information arising from the services provided: documents evidencing the purchase of goods and related transactions, payment details, delivery details, visual representation, customer applications, customer contact details: name, surname, telephone number, email address;
• data obtained on the basis of the customer's consent. The consent shall remain valid until it is executed or revoked, whichever is the earlier.
• photos/photos: photos/photos from LPKS Ladzeres Grauds events, research, date of photo;
• study data and client-related information;
• Video data: video of customer events, date of recording.

For what purposes do we process personal data and what is the legal basis for the processing?

LPKS Ladzeres Grauds processes personal data only for specified and necessary purposes to ensure effective customer service, cooperation, organisation of events, based on certain legal grounds, including the legitimate interests of LPKS Ladzeres Grauds, requirements of the law and in the case of customer consent:

• for identifying and tracking customers;
• for the provision of customer service and advice, and for the establishment, maintenance and operation of other contractual relationships (e.g. for supplies);
• the performance of the contract and compliance with its terms
• to meet the requirements of the law
• for quality cooperation;
• customer questionnaires and surveys, with the aim of improving the quality of services provided by LPKS Ladzeres Grauds;
• for customer records and other legitimate interests (e.g. to avoid the risk of legal action);
• Finding out what customers want, preparing offers and sending out information material (company marketing and promotional material);
• organising and running competitions, promotions and lotteries
• to communicate and increase customer loyalty
• More information is available on the LPKS Ladzeres Grauds website.

Who can we pass personal data to?

We may only transfer our customers' personal data to relevant third parties or business partners (processors) if this is necessary to comply with contractual obligations or other legal requirements, and only with our customers' prior consent. Customer personal data may only be transferred to third parties to the extent necessary for the performance of the activities in question.

How long do we store data?

Customer personal data is retained until the stated purpose of the data processing is achieved or the statutory data retention requirement is met.

What are the rights and obligations of the data subject?

Our customers have the right to access their personal data, to rectify or erase data, to restrict processing, to object to processing, to data portability and to withdraw consent to data processing. You can exercise your rights by submitting a request in section 1 above.

Where to go if you have questions or concerns?

If you have any questions about our privacy and cookie policies, please contact us using the contact details above.

Cookie Terms of Use

Our website uses cookies to improve your website experience and to ensure the functionality of the website. Cookies may be necessary to enable various website features or used for marketing purposes. You can change your cookie settings at any time.

Changes to the privacy policy

We reserve the right to update and change our privacy policy at our discretion. Any changes to the privacy policy will be published on our website to ensure that our customers are aware of the data processing rules.